About Us

Recognized by the National Center for Quality Assurance for our Patient Centered Medical Home model.

The East Harlem Council for Human Services, Inc.

 

The East Harlem Council for Human Services, Inc. (Council) was established in 1965 through the efforts of East Harlem residents and their struggle to provide crucially needed services to their community. The board and staff are predominantly community residents and users of services who have a strong commitment to providing the highest quality of fully bilingual health and human services to the East Harlem community.  

The East Harlem Council for Human Services, Inc. operates the following fully bilingual Programs, serving more than 12,000 individuals each year without regard for an individual’s ability to pay for services: Boriken Neighborhood Health Center, Boriken School Health Program, WIC Program, Bilingual Head Start Program, Senior Nutrition Program and Boriken Community Outreach Site.

 

Boriken Neighborhood Health Center 

In 1974, the Council established the Boriken Health Center to address the tremendous health-related needs of El Barrio. Boriken’s mission is to maintain excellence in providing comprehensive medical, dental, health education and social services to the residents of East Harlem without regard to the individual patient’s ability to pay. Boriken is committed to addressing each patient's comprehensive needs, including those related to medical, mental health and psychosocial issues. Boriken's medical, dental, mental health and psychosocial service providers are uniquely qualified to provide services to the residents of East Harlem and other underserved New York City communities. Boriken is a Federal Torts Claim Act-deemed federally qualified health center, designated by the National Committee for Quality Assurance as a Patient Centered Medical Home (Level 3).

 

As a Patient Centered Medical Home, Boriken follows best practices to provide continuous and coordinated care to patients to improve health outcomes and maintain each patient's health and well being. The Patient Centered Medical Home model means that patients are an integral component of all services, with the primary care physician leading a team-based, multidisciplinary approach to coordinate all aspects of care. As the individual's medical home, Boriken staff collaborates with other institutions to coordinate services not available through the Health Center. The fully bilingual and culturally competent services which Boriken provides to this vibrantly diverse community are a vital resource for East Harlem’s most vulnerable residents.

 

East Harlem’s 117,750 residents experience the highest asthma diagnosis rates in the nation, and incidence rates of HIV/AIDS, diabetes and heart disease which are among the highest in the country. Fifty-two percent of East Harlem residents are Latino, 36 percent are African American, seven percent are Caucasian, and two percent are persons of other races/ethnicity. Thirty seven percent of the residents of the Council’s service area live below the poverty level; only 40 percent live above 200 percent of the poverty line. 

The Boriken Neighborhood Health Center is located across the street from Taino Towers, a large publicly subsidized housing complex which was the site of the Health Center for more than three decades prior to the Health Center's relocation. On July 1, 2014, the Boriken Health Center moved to our new primary care facility, which was developed as the prototype Green health center in New York City. Boriken’s new building was built and is operated without the commonly used chemicals and materials that are harmful to people.

 

In order to accomplish this, we follow and exceed the U.S. Green Building Council Guidelines for Leadership in Energy and Environmental Design. Patient care, which is free of environmental hazards, is essential to the healing process. This kind of care is particularly important now when the environment is becoming the number one issue governing our day-to-day lives because of ever-increasing awareness of the importance of indoor and outdoor environments.

Boriken’s services include: obstetrics, geriatrics, adult medicine, asthma education and support services, comprehensive HIV-related education and outreach, counseling and testing, dental, diabetes education and support services, family medicine, geriatrics, nutrition, obstetrics, onsite laboratory, dermatology, opthalmology, pediatrics, pharmacy, podiatry, psychiatry, social work and transportation. 

Location: 2265 Third Avenue at E. 123rd Street. 

About Our Programs

Boriken School Health Program

Since 1983, the Boriken School Health Program has operated clinics which offer medical and mental health services in three elementary/middle schools (P.s. 7, P.S. 112, P.S. 155). The Boriken Neighborhood Health Center serves as a backup facility when clinics are closed.

WIC Program

Boriken's Women, Infants and Children (WIC) Program provides nutritional services to 1,300 enrollees each year. Located onsite at Boriken, the WIC Program has served the families of East Harlem and nearby communities since 1978.

Bilingual Head Start Program

The Bilingual Head Start Program has been educating East Harlem's children since 1969 and currently serves 260 children at two locations: 440 East 116th St & 30 East 111th St. 

Senior Nutrition Program

Established in 1979, the East Harlem Council for Human Services, Inc. Senior Nutrition Program provides 190 meals in two senior citizen centers each day, with catered meals provided to other agencies funded through the NYC Department for the Aging to Presbyterian Senior Servies's sites at Harlem Senior Center, 18 Mount Morris Park West (at 124th Street) and King Towers (50 Lenox Avenue).

Mount Morris New Homes

Based on its excellent reputation and history within the East Harlem community, in 2004, the East Harlem Council for Human Services, Inc. was invited by the New York City partnership Housing Development Fund Company, Inc. to serve as Community Sponsor of Mount Morris New Homes, a home ownership project located on East 118th and 119th Street. 

 

OB/GYN Physician

(Part time)

 

Responsibilities: Provides comprehensive case managed gynecological services in an ambulatory care setting. Contributes to quality assurance, staff development, and other programmatic and clinical functions.

Qualifications: Current New York State Physician license. Graduate of approved medical school. Completion of approved residency. Board Certified. DEA Certification. CPR Certification. Infection Control Certification. Excellent written, verbal, and interpersonal skills. At least two to three years clinical experience preferred. Bilingual Spanish preferred. Schedule: Work 2 days per week, 14 hours per week.

CERTIFIED NURSE MIDWIFE/WOMEN’S HEALTH NURSE PRACTITIONER/PHYSICIAN ASSISTANT

(Full time)

 

Responsibilities: Provides comprehensive gynecological and prenatal/perinatal/postpartum services in an ambulatory care setting. Follows accepted guidelines as articulated by ACOG/AAP. Contributes to quality assurance, staff development, and other programmatic and clinical functions.

 

Qualifications: Current New York State Certified Nurse Midwife, Nurse Practitioner or Physician Assistant license. DEA Certification. BLS Certification. Infection Control Certification. Graduate of approved nurse midwife,  nurse practitioner, or physician assistant school. Board certification preferred. Two to three years experience preferred. Bilingual Spanish preferred. 

 

PSYCHIATRIST

(Part time)

 

Responsibilities: Provide comprehensive psychiatric services to patients, in collaboration with the medical and behavioral health team. Psychiatrists evaluate, diagnose, provide consultation, and treat children, adolescents and/or adults with mental, behavioral, addictive or emotional disorders, including but not limited to psychoses, depression, anxiety disorders, substance abuse disorders, developmental disabilities, sexual dysfunctions, adjustment disorders, attention deficient disorders/disruptive behavior disorders, pervasive developmental disorders (autism spectrum disorders), factitious disorders, somatoform disorders, and personality disorders. Privileges include providing pharmacotherapy, psychotherapy, family therapy, behavior modification, as well as the ordering of diagnostic tests, laboratory tests, and prescribing medications. Evaluation and treatment of children and adolescents under the age of 18 may include the following patient-related activities with their parents or legally designated caregivers: meetings to obtain information necessary for the diagnosis of their child, interpretation of diagnostics and treatment findings, parent counseling, and family therapy. Evaluation and treatment of adults may include the following patient-related activities: interviewing the patient, family, and other persons, observing behaviors; reviewing medical history and related documents; selecting, administering, and interpreting psychological tests; ordering laboratory tests and evaluating results. Treat patients by utilizing psychotherapeutic methods and medications; discussing progress toward goals with patients; providing instructions. Monitor effect of medications.

 

Qualifications: Graduate of approved medical school. Completion of approved psychiatric residency 

Board-certified or board-eligible. New York State License. DEA Registration. Infection Control Certificate. Cardiopulmonary Resuscitation (CPR) Certificate. Bilingual Spanish strongly preferred.

 

ADULT NP OR PA with HIV

(Full Time)

 

Responsibilities: Provides comprehensive case managed primary care services in an ambulatory care setting. Contributes to quality assurance, staff development, and other programmatic and clinical functions.

Qualifications: Current New York State Nurse Practitioner or Physician Assistant. HIV Specialty Certification. Board Certified. DEA Certification. CPR Certification. Infection Control Certification. Excellent written, verbal, and interpersonal skills. At least two to three years clinical experience preferred.

ORAL SURGEON

(Part time)

 

Responsibilities: Perform surgery and related procedures on the hard and soft tissues of the oral and maxillofacial regions to treat diseases, injuries, or defects. May diagnose problems of the oral and maxillofacial regions. May perform oral surgery to improve function or appearance.

 

Qualifications: NYS Professional License. Completion of a three year post graduate study. Degree in dentistry. Completion of hospital surgical residency program. Pain control specialization. BLS certificate and Infection Control certification. DEA Certification.


 

SOCIAL WORKER-LMSW 

(Full time)

 

Responsibilities: Provide mental health counseling services and psychosocial support and case management services to children and families of children enrolled in schools served by the School Health Program as well as other patients and clients of the East Harlem Council for Human Services, Inc. (Council) and Boriken Neighborhood Health Center (Boriken).   Contribute to performance improvement, staff development, and other programmatic and clinical functions.

 

Qualifications: NYS Licensed Social Worker (LMSW); Masters degree in Social Work. Minimum of 2 years experience preferred. Bilingual Spanish strongly preferred. Experience working with children and families, including families at risk.

 


HIV PROGRAM COORDINATOR

 (Full Time)

Responsibilities:  Provide administrative, fiscal and programmatic oversight of the Ryan White Part C grant funded program at Boriken Neighborhood Health Center.


 

Qualifications: BSW or similar preferred. Associate Degree with related work experience accepted. Bilignual Spanish strongly preferred. Experience working with individuals living with HIVBB/AIDS, people with a history of substance use and mental illness, homeless persons, domestic violence survivors and families at risk. Dedicated to proving high quality, patient-centered services to support positive health outcomes. Knowledge of eCw, CAREWare a plus. 

 

CARE MANAGER 

 (Full Time)

 

Responsibilities:  Provide care coordination to the most vulnerable patients of the Boriken Neighborhood Health Center.  Working within a patient centered medical home model, provide medical case management services, entitlement assistance, conducts health assessments and screenings, assistance with concrete service needs, health education and wellness services, and coordinated referrals to services available through the East Harlem Council for Human Services, Inc. and other agencies.  Actively participate in performance improvement and peer review process. Serve as an integral member of the multi-disciplinary care team.

 

Qualifications:  Bachelor’s in social work or related field. Five years experience providing supportive services to diverse populations preferred. Bilingual Spanish strongly preferred. Experience working with patients and families, including individuals with HIV/AIDS, a history of substance abuse, mental illness, domestic violence and families at risk. Dedicated to providing high quality patient-centered services.

 

DIRECTOR OF BILINGUAL HEAD START PROGRAM (HS)

(Full time)

 

Responsibilities: The Head Start Program Director coordinates all functions of the programs, provides leadership, supervises, and reports the CEO. Work in planning, designing, implementing and evaluating program systems and in representing the agency in local, regional, state and national communities. The Head Start Program Director is responsible for assuring that all program mandates and regulations are met on a daily basis. This position develops the structure, systems and procedures that align with the mandates and regulations, and ensures that policies are carried out throughout the program. In addition to operational functions, the Director stays knowledgeable of fiscal, legal, and programmatic aspects of the programs. The position endures the leadership and responsibility of assuring that the program is strategically positioned for the future.

Qualifications: Master’s degree with a concentration in Early Childhood Education, Child Development, Social Work, or a related field. Five years of experience in Head Start programming and administration, including systems development. Leadership experience in a Head Start program of comparable size. Strong skills in Head Start program planning, monitoring and management. Experience working with a nonprofit organization . Strong understanding of the Head Start grant application process and reporting systems (ChildPlus), with proven success in securing funding. Experience in leading significant, forward-looking change initiatives. Preferably Bilingual/Spanish.

ADMINISTRATIVE ASSISTANT

(Full time)

 

RESPONSIBILITIES: Provide administrative support to all the Executive Officers.

QUALIFICATIONS: Associates Degree strongly preferred. One (1) year of administrative experience. Computer knowledge required. Bilingual English/Spanish strongly preferred. Excellent communication and interpersonal skills. Must be able to travel when necessary.

 

BILLING COORDINATOR

(Full time)

 

RESPONSIBILITIES: Responsible for  (a) Timely and accurate billing claims submission, and collected in accordance with the Health Center’s policies and procedures, (b) all monies received are appropriately posted, including electronic remittances, daily mail, or any other money collected, and (c) all visits are accurately recorded in the patient management system.

QUALIFICATIONS: Bachelor’s Degree preferred. High School graduate or equivalent required. At least five (5) years billing experience in healthcare setting. Working knowledge of computers required. Expert knowledge of Medical billing software program is required eCW preferred. Bilingual Spanish/English preferred. Excellent interpersonal and communication skills. Ability to work independently and perform critical work under deadlines. Supervisory experience.


 

PREP NAVIGATOR

(Full time)

 

RESPONSIBILITIES: Provide navigation, care coordination, education, outreach and prevention to patients that are at risk for HIV/AIDS. Conduct outreach for engagement and retention of patients of the East Harlem Council for Human Services, Inc. (Council)/Boriken Neighborhood Health Center (Boriken) who are referred to Prep and Pep. Contribute to performance improvement, staff development, and other programmatic and clinical functions. 

 

QUALIFICATIONS: Associate’s degree with related work experience preferred. Bilingual Spanish strongly preferred. Experience working with individuals living with HIV/AIDS, people with a history of substance use and mental illness, homeless persons, domestic violence survivors and families at risk. Able to complete training to conduct rapid HIV antibody and antigen testing within 60 days of hire. Dedicated to providing high quality, patient-centered services to support positive health outcomes. 


 

PEER WORKER

(Full time OR Part time)

 

RESPONSIBILITIES: The peer worker will support Boriken’s implementation of Trauma Informed Care services, recruiting and retaining patients in our Ryan White Program, Behavioral Health Program, and/or Hepatitis C Initiative.The peer worker will be an or individual with shared live experience in HIV, Harm Reduction, and/or Hepatitis C and will play a key role in reducing stigma and supporting patient engagement and retention in care. 

 

QUALIFICATIONS: Peer Worker Certification from the New York State Department Of Health AIDS Institute, preferred. Bilingual Spanish strongly preferred. Good written and oral communications skills and basic motivational interviewing skills. Experience working with individuals living with HIV/AIDS, people with a history of substance use and mental illness, homeless persons, domestic violence survivors and families at risk. An understanding of the needs, culture, and challenges of the East Harlem Community. Dedicated to providing high quality, patient-centered services to support positive health outcomes through a strengths-based, nonjudgmental, supportive, and patient-centered approach. Be comfortable with  self-disclosure to motivate and support patients. Basic computer skills in Outlook, MS Word, MS Excel and EHR systems.

updated: 10/16/2020